The Quick Guide to Revenue Officers - Polston Tax Resolution & Accounting
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The Quick Guide to Revenue Officers

If a Revenue Officer is assigned to your case to collect your past tax debt you should not act alone. Revenue Officers are authorized with absolute collection power. Normally we tell clients that the IRS will not call them. The exception to this rule? IRS Revenue Officers. Not only can they call you, they can show up on your doorstep! If it is your business that’s in tax trouble be prepared for the possibility that your customers will receive notices instructing them to send the IRS your money instead of sending it to you.

We recommend hiring a representative that can speak and meet the Revenue Officer on your behalf. A few things you should know if you have been assigned a Revenue Officer:

  • If you have already hired representation and the IRS has record of it, the Revenue Officer will have to speak with your representation.
  • If you have not hired someone, the Revenue Officer will attempt to make contact with you “in the field.” This will most likely be your home, but can also be your place of business. The Revenue Officer may also call you, but they often prefer face-to-face meetings.
  • Even if you have a “no trespassing” sign on your door or place of business a Revenue Officer still has authority to enter areas that are “commonly understood to be open to the public, such as the area of the front door, porch, or a driveway.” But if you ask them to leave they should do so immediately.
  • If a Revenue Officer is unable to contact you, they may speak with neighbors or other third parties. In fact, their code encourages them to speak with others who are close to you!
  • Once you are contacted by a Revenue Officer, be sure they give you Publication 1 “Your Rights as a Taxpayer.” This is something they are required to do.
  • If a Revenue Officer is threatening or harassing you, know that these are considered to be violations:
    • Threatening to use violence or cause physical harm
    • Obscenities and/or profanities
    • Repeated phone calls intended to harass, abuse, or annoy
    • Calling without disclosing that they are a Revenue Officer
  • If you meet with a Revenue Officer and then decide that you would prefer to have representation they must suspend the interview and give you ten business days to hire an authorized representative. You are also allowed to record an in-person interview with a Revenue Officer.
  • If you have been assigned a Revenue Agent that is a different type of IRS employee and they will be auditing your account, whereas a Revenue Officer is collecting a past tax debt.

In the event that you have been contacted by a Revenue Officer and decide to manage it by yourself, we recommend you stay respectful, polite and courteous. Revenue Officers are interested in getting your tax case resolved and many will work with you. If you ever have questions regarding an action a Revenue Officer is taking, you can file a report with TAS, TIGTA or try to speak with their manager. 

If you need to hire representation to help handle an investigation by a Revenue Officer, call us today at 844-841-9857 to schedule your free consultation!